Sr Systems Analyst II

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better.

We’re actively seeking a talented Senior Systems Analyst to join our Legal & Compliance Technology Team in Newport Beach, CA. As a Senior Systems Analyst, you will play a critical role in Pacific Life’s growth and long‑term success by serving as a key liaison between Legal, Compliance, and Technology, translating complex regulatory and legal requirements into scalable, well‑governed technology solutions.

• Elicit, analyze, and document complex business and technical requirements, translating them into clear, actionable user stories and functional specifications with well‑defined acceptance criteria.
• Serve as a trusted partner to business and technology stakeholders, leading working sessions and discussions to support the delivery of small to midsize initiatives.
• Develop a deep understanding of application workflows, integrations, and data flows across the Legal and Compliance technology portfolio.
• Create and maintain high‑quality technical and process documentation, ensuring solutions are supportable, auditable, and aligned with enterprise standards.
• Own and manage quality assurance and test automation activities, including designing and maintaining automated test scenarios (UI, API, and/or regression tests) aligned to business requirements and critical workflows.
• Develop comprehensive test plans, test cases, and automation artifacts that support repeatable, reliable validation, ensuring test coverage and traceability between requirements, user stories, and automated/manual tests.
• Partner with development teams to embed test automation early in the delivery lifecycle, supporting faster feedback and reduced regression risk in a regulated environment.
• Coordinate User Acceptance Testing (UAT) and validate that automated and manual test results support business readiness and regulatory expectations.
• Contribute to the definition and continuous improvement of test automation standards within established frameworks and tooling.
• Act as front‑line support for incidents, escalations, and complex business inquiries, partnering with product teams and platform teams to drive resolution.
• Collaborate within an Agile delivery model to help teams prioritize work, manage dependencies, and deliver value incrementally.
• Demonstrate a continuous learning mindset, enabling creative problem‑solving and the ability to effectively adopt new technologies quickly.

• Bachelor’s degree in Computer Information Systems, Business Administration, or equivalent education and experience.
• 5–8 years of experience in a systems analysis or related role within a financial services or other highly regulated environment.
• Strong verbal and written communication skills, with the ability to engage effectively with both business and technical audiences.
• Demonstrated analytical and problem‑solving skills, including the ability to navigate ambiguity and complex requirements with a high degree of attention to detail.
• Advanced proficiency in Microsoft Office tools (Outlook, Word, Excel, PowerPoint, & SharePoint).
• Strong working knowledge of Agile methodologies, including Scrum and/or Kanban.
• Moderate to advanced SQL skills, with experience analyzing data to support requirements, testing, or issue resolution.
• Experience supporting or developing automated testing solutions and familiarity with modern testing frameworks and software such as Selenium and Playwright, including regression or API testing.
• Experience with scripting languages such as Python and Power Shell.

• Proven success leading or coordinating small to midsize technology initiatives from requirements through delivery.
• Experience modernizing, enhancing, or automating business processes and systems in a regulated environment.
• Ability to identify and apply AI‑driven…