Entra​/Active Directory Ops Engineer

Job Overview

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better.

Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Identity and Access Management (IAM) Operations Engineer to work in our Newport Beach, CA office.

Relocation assistance may be provided.

• Serve as an Active Directory and Entra  Engineer for the IAM department.
• Deliver and support the multi-year plan incorporating on-premise, cloud-based, and hybrid directory services solutions.
• Deliver and support the multi-year plan for workforce authentication leveraging SSO, MFA, and conditional access policies.
• Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from Entra  to be leveraged for operational monitoring.
• Provide monitoring and support of the integrated business applications and end-users ensuring the required uptime and resiliency.
• Create solutions that drive full automation, self-service, and resiliency.
• Identify, manage and escape project risks, issues, and roadblocks to timely delivery.
• Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring the successful implementation.
• Develop and implement program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues.
• Contribute to the development and maintenance of the information security strategy and architecture.

• 10+ years Information Security experience, with strong focus in directory services platforms (e.g. MS Active Directory, MS Entra , MS Office
  365).
• Detailed knowledge and experience in enabling and supporting integrated Entra , Single Sign-On, Multi-Factor Authentication, and Conditional Access Policies.
• Detailed knowledge and experience in supporting cloud joined, hybrid joined, and multi-domain enterprise directory services platforms based on best practices.
• Design, deploy, and manage Active Directory (AD) environments including forests, domains, OUs, Group Policy Objects (GPOs), and trusts.
• Troubleshoot complex AD issues related to authentication, replication, Kerberos, NTLM, LDAP, and DNS.
• Manage AD replication, sites and services, DNS, and DHCP integration.
• Detailed knowledge and experience with automating processes by leveraging out of box capabilities, Power Shell/Python scripting, MS Graph, and PowerBI.
• Experience with Agile methodologies and corresponding Agile based tools.
• Proven ability to influence and gain trust at senior management levels in multi-cultural environments.
• Ability to manage complex activities simultaneously to short timescales.
• Ability to demonstrate continuous improvement.
• Clear understanding of CoBIT and ITIL Frameworks.

• BA/BS in Information Systems, Computer Science or related field.
• CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred.

Base Pay Range: $ – $ (actual compensation may vary).

• Wellbeing benefits including Medical, Dental, Vision, and Wellbeing Reimbursement Account.
• Generous paid time off options:
  Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
• Paid parental leave and Adoption Assistance Program.
• Competitive 401(k) savings plan with company match and an additional contribution regardless of participation.

Pacific Life Insurance Company is an Equal Opportunity/Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.