Privileged Access Management Manager

Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Identity and Access Management (IAM) Manager who will be responsible for the delivery of Privileged Access Management (PAM) products and capabilities required to support the enterprise infrastructure and business line applications.

In this role, you will assist with the development of the PAM strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with IT leaders, technologists and support staff to ensure the requirements are clearly defined and established timelines are met. Finally, you will work to improve and track the maturity of the PAM products and capabilities showing increased adoption, speed to market, and resiliency.

Manage a team of professionals responsible for designing, configuring, and implementing net new capabilities and enhancements necessary to drive the enterprise PAM strategy

Own and drive the enterprise PAM strategy and multi-year plan incorporating all parts of PAM: scan/discovery, remediation, lifecycle management, password rotation, password vaulting, just in time administration

Establish and maintain PAM policies, standards, procedures, and governance processes.

Serve as the primary escalation point and subject matter expert for PAM-related risks, issues, and decisions.

Provide technical leadership and oversight for PAM platforms and services, including Cyber Ark and related technologies.

Architect, design, develop and troubleshoot PAM solutions with the ability to provide technical and architectural design documentation, recommendations, specifications, use cases, requirements and test cases

Eliminate duplicative capabilities where possible, reduce complexities, and leverage enterprise standards and industry best practices

Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from PAM platform(s) to be leveraged for operational monitoring

Identify, manage and remediate existing or future risks, issues, and roadblocks for timely delivery

Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring successful implementation

Lead change, by acting as change agent, to use skills and expertise to inspire a shared purpose of intent, drive awareness, communications, documentation, and training

Develop and implement program communications framework and metrics to keep stakeholders, customers, and IAM colleagues well informed

Contribute to the development and maintenance of information security strategy and architecture

5+ years Information Security experience, with strong focus in PAM platforms (e.g. Cyber Ark, Delinea, Netwrix)

3+ years of experience leading or managing an enterprise PAM program or PAM engineering function.

Strong hands-on and leadership experience with Cyber Ark or another enterprise PAM platform.

Demonstrated experience designing and implementing enterprise privileged access strategies.

Detailed knowledge and experience managing privileged accounts, service accounts, shared accounts, credentials, secrets, and privileged sessions.

Strong technical understanding of Active Directory, Entra /Azure, Windows, Linux, networking, databases, and enterprise infrastructure.

Experience with security governance, risk management, audit requirements, and security controls.

Demonstrated ability to lead technical teams and complex cross-functional initiatives.

Strong communication, analytical, project management, and stakeholder-management skills.

Proven ability to influence and gain trust at senior management levels in multi-cultural environments