Case Manager - Housing & Residential Services (6434

Job Details

Job Location:

Newport, CA 92627

Position Type:
Full Time

Education Level: 4 Year Degree

Salary Range: $23.00 - $24.00 Hourly

Job Shift: Day

Status:
Full-Time, Non-Exempt

Pay: $23.00-$24.00/hour

Schedule:

Monday - Friday 8:30 a.m.

- 5:00 p.m.

This position will be split between facilities in Costa Mesa and Newport Beach.

To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services.

• Flexible medical coverage options
• Voluntary dental, vision, life, accident, critical illness, and hospital insurance
• Paid Time Off (Vacation + Sick Pay)
• Flexible Spending Account
• Employee Assistance Program
• 403(b) savings plan with up to 3% company matching
• Paid on-the-job training and orientation
• Mileage reimbursement
• Referral bonus program
• Opportunities for career growth

The Housing Solutions Case Manager is required to participate in all stages of client service delivery, including ongoing needs assessments, individualized housing plans, support, information, referrals, and advocacy for individuals who are in the Mercy House Permanent Supportive Housing Program. This position will ensure that prospective clients are screened for all eligible services. The Housing Solutions Case Manager also provides residential services to the project that includes life skills workshops and community building events and activities.

This position requires successful working relationships with residents that support their ability to increase their self-reliance. This position will influence and recognize positive behavior changes and will identify problems and obstacles that threaten to undermine residents' self-reliance and housing stability. Keeping clear and accurate files and records is essential to this position. This position will ensure that the team is practicing trauma-informed and client-focused strategies.

• Maintain a minimum caseload of 17–30 individuals and engage regularly with residents to develop and monitor each individual's housing plan based on housing assessments that address identified barriers, including short- and long-term measurable goals (goal is to meet with clients weekly or as needed)
• Utilize harm reduction interventions and methodologies to provide client-centered services to keep clients housed.
• Utilize skills regarding crisis prevention and intervention
• Practice Trauma-Informed Care when interacting with clients
• Implement eviction prevention strategies to support residents in need
• Assist residents in building upon their strengths and recognizing their needs in a respectful manner
• Visit and inspect resident apartments to ensure they are properly maintained
• Maintain knowledge of community resources and refer clients as needed
• Organize and facilitate social and recreational activities designed to promote community involvement and peer support
• Work with volunteers and community resources to ensure residents are connected with services such as employment, education, tutoring, and/or mentoring, as appropriate
• Attend trainings that increase knowledge of effectively meeting clients' needs, including co-occurring disorders, harm reduction, and cultural competence
• Facilitate relationship building between landlords/caretakers and residents
• Participate in the emergency on-call schedule to ensure resident needs are met
• Travel to different locations to provide supportive services to clients

• Assist residents with establishing individual and family goals and maintaining safe, stable, affordable housing
• Facilitate residents’ participation in credit counseling, computer training, financial literacy education, and job search assistance to help them achieve greater levels of success
• Distribute focus group surveys and organize community-building and/or other enrichment activities for residents based on responses and funding requirements for the project
• Coordinate life skills workshops on topics such as job search skills, parenting skills, time and stress management, health and wellness, and interpersonal relationship and communication skills
• Coordina…