Senior AI Automation Engineer

About The Role

We are seeking a hands‑on AI & Automation Engineer to design, build, and optimize integrations, automations, and advanced AI workflows, including agentic architecture, that power our enterprise business operations. You’ll own the Workato automation stack, engineer scalable AI workflows on top of core platforms (Salesforce, Net Suite, Snowflake, Slack), and implement agentic capabilities that allow systems to act as intelligent tools, reducing manual work and accelerating insights.

This role requires deep technical execution skills in integration development, agentic system design, and programming, combined with a practical understanding of AI workflows. You will collaborate directly with stakeholders to translate business needs into scalable, automated solutions and deliver measurable improvements in system efficiency and operational performance.

• Design, build, and maintain Workato recipes, connectors, and orchestrations for Salesforce, Net Suite, Slack, and Snowflake.
• Implement error handling, observability, and reusable design patterns to ensure reliability and scalability.

• Architect multi‑agent systems: tool selection, planning loops, state management, human‑in‑the‑loop checkpoints.
• Partner with stakeholders to design corporate systems (Salesforce, Net Suite, Snowflake, Slack, etc.) as agent‑callable tools, not just data sources.
• Build guardrails, fallbacks, and error recovery for non‑deterministic workflows.

• Design and automate data flow processes to support AI retrieval (RAG) and insights generation across core enterprise platforms.
• Build evaluation into every system to ensure high‑quality results, considering precision, answer faithfulness, latency, and cost.
• Own the Retrieval‑Augmented Generation (RAG) lifecycle end‑to‑end, including ingestion, chunking strategy, embeddings, vector storage, and reranking.
• Implement data quality checks and architectural safeguards to ensure trusted, high‑fidelity datasets for AI agents.

• Production observability: prompt/response tracing, cost monitoring, eval dashboards.
• Document agent behavior, decision logic and failure modes.
• A/B testing agent versions, model comparisons.

• Write modular, reusable scripts in Python, Ruby, SQL, or JavaScript to support integration, data transformation, and automation tasks.

• Apply data governance practices for lineage, security and retention.
• Maintain technical documentation, diagrams and version control via Git Hub, Confluence and Jira.

• 5+ years of experience in integration, automation, AI or software engineering, with 1+ year hands‑on in Workato.
• Proven expertise with Enterprise iPaaS required (Workato, Mule Soft or similar).
• Deep proficiency in designing, implementing and architecting complex AI workflows and integrations across core platforms (Salesforce, Net Suite, Slack and Snowflake).
• Hands‑on technical background in programming (Python, Ruby or similar), leveraging APIs to build and maintain scalable, high‑fidelity enterprise systems.
• Experience using vector databases such as Pinecone, Snowflake Cortex Search, and pgvector for Retrieval‑Augmented Generation (RAG).
• Experience with AI/ML concepts and implementing agentic architecture and AI workflows in enterprise environments.
• Experience with Cloud Platforms such as GCP or AWS preferred.
• Experience with Git Hub for version control, Jira for work tracking, and Confluence/Lucid for documentation.
• Strong problem‑solving, critical thinking and ability to execute under minimal supervision.
• Motivated to learn new technologies and develop new skills.
• Track record of introducing innovation in automation and AI while maintaining governance and system reliability.
• Workato Automation Pro, Foundations or Snow Pro certifications preferred.

Zone 1 (National Average): $127,000 USD – $145,000 USD (base salary). Variable pay and a robust benefits package are also offered.

• Comprehensive health benefits.
• Work‑from‑home and equipment discounts.
• Gympass access to fitness apps.
• Telus Employee Assistance Program for mental health resources.
• Additional resources for everyday well‑being.

NOTE:

Tebra is an equal‑opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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