Senior AI​/ML Engineer - Agentic AI

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

• Newport Beach, CA

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

We're building specialized foundation models and AI agents that accelerate SAP customers' data transformation journeys. The agents you build will directly power SAP's Autonomous Enterprise, where AI runs core business processes end-to-end across finance, supply chain, HR, and procurement at global scale. You'll set technical direction, define how we architect and scale multi-agent systems, and raise the engineering bar across a global team.

You'll work directly with pretraining and fine-tuning team leads in Europe, India, and early‑adopter customers. We want someone who has shipped agentic systems in production and knows where they break.

• Architect and lead multi-agent systems: design, orchestration patterns, failure modes, memory, planning, and human-in-the-loop
• Own the path from prototype to production: containerization, guardrails, cost and latency optimization, scalable serving
• Define the team's evaluation strategy: offline/online harnesses, trajectory quality, tool-call accuracy, regression testing, CI/CD eval gates
• Lead instrumentation and observability: tracing, span capture, automated scoring, closing the trace → eval → fix loop
• Drive tool integration architecture via MCP across multiple product teams
• Mentor junior and mid-level engineers through code and architecture reviews; set engineering standards

Education:

BS, MS, or PhD in Computer Science, ML, or a related field.

Experience:

6+ years building and shipping ML systems, with 3+ years hands‑on with LLMs and agents in production.

• Expert Python; strong fundamentals: system design, testing, modularity, async, API design
• PyTorch; working knowledge of fine‑tuning and PEFT methods (LoRA, QLoRA)
• LLM application development: prompting, structured outputs, tool calling, context management
• Inference optimization: vLLM, TensorRT-LLM, quantization (int8, int4, GPTQ, AWQ)
• Human-in-the-loop annotation workflows at scale

• Lang Graph / Lang Chain
• CrewAI, Auto Gen/AG2, or equivalent
• MCP (Model Context Protocol)
• Coding agents:
  Claude Code, Open Code, or similar

• Langfuse, Lang Smith, Arize, or equivalent
• LLM-as-judge evaluators, CI/CD eval gates

• Demonstrated track record mentoring engineers and raising team technical quality
• Drives decisions in ambiguous, fast‑moving environments
• Writes design docs that earn buy‑in across teams

• Continued pretraining or fine‑tuning pipelines (SFT, DPO, RLHF)

The Foundation Model team is part of the Generative AI foundation within Business AI  build domain‑specialized foundation models on SAP business data through continued pretraining and fine‑tuning, and we build the agentic layer that brings them into SAP products.

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end…