Medical Office Assistant

Job Title: Medical Office Assistant

Location: Newport News, VA 23601

Pay Rate: $20.00/hr. without benefits

Duration: 6+ months

Work Hours: Monday - Friday, between 8:00 AM and 4:30 PM

• Utilizing established policies and procedures, provides program and office support to a work unit, including general office and administrative support. Characteristic duties may include routine office and administrative responsibilities, scheduling meetings, data entry, routine transactions, preparing correspondence, maintaining records, ordering supplies, and answering questions regarding program services offered. The incumbent typically serves as the first point of contact for a program or work unit and directs inquiries to the appropriate office, division, or resource, and explains established procedures and practices.
  
  May be responsible for maintaining timesheets and entering time/leave taken into the timekeeping/payroll system for the assigned program area.
• Characteristic duties may include: routine office and administrative responsibilities, scheduling meetings, data entry, routine transactions, preparing correspondence, maintaining records, ordering supplies, and answering questions regarding program services offered. The incumbent typically serves as the first point of contact for a program or work unit and directs inquiries to the appropriate office, division, or resource, and explains established procedures and practices.

• Medical Records
• Immunizations
• Clinical Front Desk

• Performs routine office and administrative duties.
• Responds to inquiries and requests for information.
• May order supplies for the office and maintain standard office supplies for the assigned program or work unit.
• May coordinate and schedule meetings; record and transcribe meeting minutes.
• Prepares reports as requested.

• Prepares routine correspondence.
• Communicates office updates and important dates to assigned program areas or work units.
• May route incoming mail/receipts/documents to appropriate staff/work units.

• Provides quality customer service.
• Responds to requests and questions regarding program services offered in a courteous, professional, and timely manner.

• Assures files and forms are completed accurately.
• Audits records for completeness, accuracy, and compliance with established records maintenance guidance and procedures.
• Develops and maintains office filing systems.
• May assist with interpretation and/or translation if applicable.

• Knowledge of office and administrative principles and practices.
• Working knowledge of word processing and spreadsheet software applications.
• Ability to interpret and follow established procedures and guidelines.
• Ability to communicate effectively with internal and external customers, verbally and in writing.
• Considerable skill in the operation of standard office equipment.

• Experience in an office setting.

• N/A

• Light lifting (up to 20 lbs.) occasionally.
• Frequent sitting, standing, and repetitive movements.
• Fast-paced environment with multiple priorities.
• Frequent customer interaction and routine changes.

• May be required to perform other duties as assigned.
• May assist during emergency declarations.
• May adjust work hours, location, and duties as needed.
• If designated as a mobile worker, may work in the field or telework.