Unit Secretary - Medical ; West

Overview

This position works under the supervision of the Nurse Manager, Registered Nurses, and Licensed Practical Nurses. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties, as well as ordering supplies, order entry, filing patient information, following up with patients and physician offices, and performing other secretarial/clerical duties as directed.

Location:

Newport News, Virginia

Hours:

Labor Pool (as needed)

• Responsible for accurate and timely order entry, retrieving testing results, researching CPOE to ensure correct order entry and medical record management to maintain organized medical records.
• Prioritizes workload and accurately completes daily duties.
• Navigates systems to access patient information to facilitate transfers and utilizes systems proficiently to communicate and order supplies, forms, etc.
• Demonstrates understanding of diverse patient care populations served within the community.
• Answers phone in a timely manner using appropriate etiquette, screens calls appropriately, and serves as the greeter of the unit to promote positive customer service.
• Maintains a clean, safe, and orderly work environment by cleaning workstations, stocking supplies, and storing equipment properly.
• Promotes teamwork by working effectively both independently and collaboratively, seeks assistance as needed, and keeps team informed of changes as they arise.

• High School Diploma or GED (Preferred)

• 1 year clerical experience in a healthcare setting (Preferred)

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