Assistant Director of Laboratory Services, RRMC

Overview

The Assistant Director of RRMC Laboratory Services oversees laboratory operations under the Senior Director, ensuring high-quality, safe, and efficient services aligned with Riverside Health System standards. This role leads workforce development, regulatory compliance, process improvement, and financial performance through best-practice adoption and data-driven metrics. The Assistant Director also manages product and contract optimization, drives standardization, and supports growth of new services.

Through strong leadership and mentorship, the position ensures operational excellence and continuous improvement across all laboratory settings.

Newport News, Virginia

• Participates/oversees the yearly and future planning and monitoring of the budget for defined areas to include appropriate resource allocation determination/capital acquisitions/expense allocation. Reviews variance reports, responses to analysis/trending with action plans which support departmental budget goals.
• Continuously improve the delivery and outcomes of comprehensive, quality, personalized patient experience in accordance with patient safety standards. Collaborates with leaders to identify opportunities and barriers for quality and service. Continually evaluates/plans/acquires and implements where appropriate new services/technologies to maintain RHS services recognized as technology leaders.
• Facilitates a collaborative environment that maximizes interdepartmental cooperation for positive results. Collaborates with physicians and physician office staff to provide for the specialized needs of the diverse patient care populations served.
• Monitor and analyze data to ensure successful financial performance targets. Collaborate with facility financial leads to identify opportunities for charge capture and cost reduction initiatives for Laboratory Services.
• Collaborates with Laboratory department and Facility Leadership to develop adequate staffing matrix which supports advanced certifications, cross training/competencies and aligns with productivity benchmarks consistent with best practice and internal trend comparisons.
• Demonstrates the ability to provide a safe, efficient and supportive environment for the team members. Uses appropriate protective equipment, body mechanics and follows safety guidelines and procedures. Identifies and acts to resolve variances and reports suspected noncompliance to management.
• Demonstrates the ability to provide either direct and/or consultative services for accreditation readiness and adherence to regulatory standards and requirements specific to the Clinical and Anatomic pathology laboratory (i.e. CAP, CLIA, etc.). Helps to identify and acts to resolve variances and reports suspected noncompliance to management.
• Evaluates and implements capital acquisition and renovation/building projects as approved by senior leadership and/or the facility boards.

• Bachelors Degree, Related field (Required)
• Masters Degree, (Preferred)

• 5-6 years Recent relevant experience (Required)
• 3-4 years Supervisory experience (Required)

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