Clinical Informatics Specialist

Overview

Clinical Informatics Specialists (CIS) play a pivotal role in optimizing the use of healthcare information technology to enhance patient care delivery, clinical workflows, and overall operational efficiency. This role participates in the development, prioritization, and determination of core clinical systems by working with end-users and the team to align technologies with clinical process needs and requirements while understanding system capabilities and limitations.

Responsible for facilitating communication from the clinical end users across the patient care areas while working collaboratively and directly with system teams, system vendors, and technical experts. Facilitate seamless communication among clinical end users throughout patient care areas with system teams, vendors, and technical experts fostering collaborative partnerships throughout the organization. The CIS works to optimize the clinical design to meet the needs of large groups of interdisciplinary end users, including providers, nurses, ancillary, clinical, and administrative staff.

In addition to understanding clinical processes, the CIS must stay abreast of regulatory requirements, industry standards, and best practices related to clinical informatics. In collaboration with the infrastructure and quality teams, this role ensures compliance with relevant regulations, including but limited to HIPAA, and cybersecurity best practices.

Newport News, Virginia

• Clinical Systems Implementation and Integration - Maintain a working knowledge of all clinical information systems in place as well as the infrastructure for the clinical information systems to support staff and leadership in troubleshooting, upgrades, and training. Provide technical and clinical expertise in the design, programming, testing, and implementing of clinical applications. Communicate clinical system functionality and capabilities as well as in-depth knowledge of policy and procedures.
  
  Collect data, information, and knowledge to analyze current practice and workflow throughout the system life cycle. Anticipate the needs of end-users and assess and recommend suitable solutions. Maintain understanding of Epic capabilities and other software and technologies utilizing resources such as Epic User Web, conferences and collegial collaboration to recommend solutions and to participate in proactive process improvement projects.
• Data Management and Analytics - Collaborate with the reporting team to understand healthcare data collection, storage, retrieval, and analysis processes. Utilize analytical tools and techniques to extract actionable insights from clinical data and support evidence-based decision-making. Participate in data validation and ensure clinical end-users understand the process of data validation when appropriate.
• Workflow Analysis and Optimization - Conduct comprehensive assessments of clinical workflows and processes to identify opportunities for improvement. Collaborate with colleagues and other stakeholders to implement changes within the clinical application systems using principles and concepts of quality, project or systems management, interoperability and transportability of clinical information while maintaining patient safety and confidentiality. Define and manage implementation projects utilizing systems development life cycle approach and lean six sigma/CAP skills.
  
  Serve as an active member of the Clinical Informatics Team, promoting and educating the use of clinical informatics, standardization, and point-of-care decision support.
• Project Management/Leadership - Lead or participate in informatics-related projects from initiation to completion. Develop project plans in collaboration with stakeholders, that prescribes strategies, alternatives, and recommendations, set timelines, allocate resources, and coordinate activities to achieve project objectives within scope, budget, and timeline constraints. Lead meetings with stakeholders, including clinicians, IT professionals, and administrators, to discuss project progress, address issues, and make decisions collaboratively.
• Training, Education and Support - Provide training…