SASMO Software Support Representative at Fort Eustis, VA (Secret Clearance

ENGINEERING TECHNICIAN IVGDIT has an opportunity to support the Sustainment Automation Support Management Office (SASMO) as a Software Support Representative at Fort Eustis, VA. Must have a current Secret Clearance.

Meaningful work and personal impact:

CASI/VSAT configuration, troubleshooting, and operation are needed for this position. Provides field support for the Army Logistics Information Systems (LIS) at Unit or Installation level Support activities. Provides over the shoulder technical assistance or training, troubleshooting, software installation, software updates, and software fixes. Performing software, hardware, network troubleshooting, problem identification, and resolution. Assists Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations.

Performing analysis of system operations.

• Global Combat Support Systems-Army (GCSS-A)
• Army Food Management Information System (AFMIS)
• Combat Service Support Very Small Aperture Terminal (CSS VSAT)
• Combat Service Support Automated Information Systems Interface (CAISI)
• Transportation Coordinator’s Automated Information for Movement System II (TC- AIMS II)
• Cargo Movement Operations System (CMOS)
• Desktop Touch Support for Admin Computer Systems.

• AA/AS, 3+ years' experience (years of experience in lieu of degree).
• Must have a current secret clearance.
• Must have CompTIA Security+ CE certification.
• Must have CASI/VSAT configuration, troubleshooting, and operation experience.
• Must have Microsoft Windows/Linux/VMWare server and client software, patching, upgrading, and maintenance experience.
• Have a basic understanding of networking principles and system network configuration.
• Has a basic knowledge of client and server software interaction including web-based application design, support, and integration.
• Willing to travel to other customer locations.
• Military experience is desired but not required. (Target MOS: 25B Series or 92A)

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support:
  An internal mobility team focused on helping you achieve your career goals
• Rewards:
  Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

OWN YOUR OPPORTUNITY Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.