IT Support Tech: Windows/Office 365, Ticket Triage, Secret Clearance
Job in
Newport News, Virginia, 23600, USA
Listed on 2026-08-14
Listing for:
Engenix, Inc
Full Time
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Engenix, Inc. in Newport News, VA is seeking an IT Helpdesk Specialist to handle calls from a wide range of users, validate and triage incidents, and manage ticketing workflows.
You will provide front-line support for Windows/Office 365, printers, and networked devices, with responsibility for first contact resolution and escalation as needed. The role requires Security+ CE with IAT Level II and an active Secret clearance, plus US citizenship and background checks.
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