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Help Desk Technician – 24/7 Tier 1 Support
Job in
Newport News, Virginia, 23600, USA
Listed on 2026-08-22
Listing for:
ServiceSource Inc
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Service Source is seeking a Computer Operator II to provide telephonic and web-based tier 0 and tier 1 help desk support to military personnel worldwide. You will maintain records and reports, follow procedures, and work with government staff to meet project deliverables.
The role requires the ability to obtain and maintain a CAC and a Secret clearance, and candidates should be prepared for a 24/7 operation with flexible shifts, including holidays and emergency coverage.
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