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Experienced FOH Morning​/Manager

Job in Newport News, Virginia, 23600, USA
Listing for: Chick-fil-A Yoder Plaza
Full Time position
Listed on 2026-01-12
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Food & Beverage, Restaurant Manager, Catering
Job Description & How to Apply Below
Position: Experienced FOH Morning/Day Manager

Benefits

  • 401(k)
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Training & development
Job Summary

We are seeking an experienced and dynamic Front of House Morning/Day Manager to join our team. The ideal candidate will be responsible for overseeing the front of house operations, ensuring exceptional customer service, and leading a team of front of house staff. This role requires strong leadership, communication, and organizational skills.

Key Responsibilities
  • Team Leadership: Recruit, train, and mentor front of house staff to ensure a high level of performance and customer service.
  • Customer

    Experience:

    Ensure an outstanding guest experience by maintaining a welcoming and efficient environment.
  • Operations Management: Oversee daily FOH operations, including order accuracy
  • Communication: Serve as the main point of contact between the FOH team and the kitchen, ensuring smooth communication and service flow.
  • Problem Solving: Address and resolve customer complaints and service issues promptly and effectively.
  • Inventory and Supplies: Manage FOH inventory and supplies, ensuring that all necessary items are stocked and in good condition.
  • Performance Monitoring: Monitor staff performance and provide constructive feedback to enhance service quality.
  • Compliance: Ensure compliance with health and safety regulations and company policies.
Qualifications
  • Must have 5am – 6pm availability, including weekends.
  • Proven experience in a FOH leadership role in a high-volume, fast paced restaurant environment
  • Strong interpersonal and communication skills.
  • Ability to lead and motivate a diverse team.
  • Excellent problem-solving skills and attention to detail.
  • Knowledge of food and beverage operations is a plus.
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