ServiceNow Sr Developer

Req : RQ222449

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other

Required:

None

Job Family: Software Engineering

Skills:

Artificial Intelligence (AI),Collaboration,Development,Development Skills,IT Service Management (ITSM)

Certifications:

Certified System Administrator (CSA) | Service Now - Service Now

Experience:

3 + years of related experience

Job Description:

Job Description

We are seeking a highly skilled Senior Service Now Developer with deep expertise in the Service Now design and development across our Service Now platform. The ideal candidate has a strong development background, excellent analytical ability, and hands‑on experience with ITSM Service Now modules including Now Assist.

Join GDIT as an Application Developer and be part of a team where your professional growth is just as important as the mission you support.

As an Sr Service Now Developer , your work will directly contribute to the success and stability of our Service Now environment. In this role, you will:

• Design, develop, and maintain forms, flows, catalog items, integrations, etc.

• Collaborate with developers, product owners, process owners, and platform engineers to define requirements.

• Support Agile ceremonies and uphold quality assurance throughout the lifecycle

• Adhere to and enforce Service Now and OneGDIT best practices.

• Support platform upgrades, patching, and deployments.

• Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.

• Collaborate with Scrum Masters, Product Owners, and Developers.

We are looking for candidates with both expertise and a passion for innovation. Requirements include:

High school diploma required; AA or Bachelor’s degree preferred

• 3 years of experience in prompt engineering, Now Assist and agentic AI.

• 7+ years of Service Now development experience within ITSM environment

• Strong understanding of Service Now architecture, modules, and platform capabilities

• Service Now Certified Service Administrator (CSA) or ability to obtain CSA cert within 90 days

• Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications

• Familiarity with Agile/Scrum methodologies

• Strong analytical, troubleshooting, and debugging skills

• Excellent communication and documentation skills

• Must be a U.S. person

• Remote

• Certified Implementation Specialist – ITSM

• Certified Application Developer - ITSM

• Advanced ITSM certifications a strong plus

• ITIL v4 Certification

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support:
  An internal mobility team focused on helping you achieve your career goals
• Rewards:
  Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility:
  Full-flex work week to own your priorities at work and at home
• Community:
  Award-winning culture of innovation and a military-friendly workplace

Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

The likely salary range for this position is $97,968 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US‑based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post‑tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury…