Web Content Editor

Overview

Web Content Editors are responsible for the ongoing organization and curation of the product information contained within the Kroger Customer Facing Item Catalog (CFIC), which can be viewed directly by a customer using Kroger’s Online Shopping capability.

• This hybrid position will be required to work in our Corporate Office at least one half day per week based on your team’s schedule
• Ensure all items are set up within the PIM system supporting the digital presentation of products at the Kroger Company. This includes but not limited to:
• Item validation, including setting the proper Customer Facing Taxonomy (Department, Commodity and Sub-Commodity)
• Set operational attributes to support item selection process
• Write compelling product marketing messages and descriptions
• Business Process Functions:
• Create/update Microsoft Office documents/spreadsheets
• Create/update common files for use in reports
• Assist in providing support for our internal databases
• Prepare and distribute weekly, period and quarterly reports
• Update various team SharePoint sites to track item progress throughout process
• Coordinate efforts with multiple departments and Kroger suppliers as necessary

Must be able to perform the essential functions of this position with or without reasonable accommodation

• 4 year degree or equivalent combination of education and experience
• Degree in English, Communications, Advertising or Marketing preferred
• Experience working in the grocery industry preferred
• Capacity to learn multiple computer systems and web based applications
• Skill and diplomacy in communicating with people
• Able to interact effectively with all of the cross-functional teams to accomplish common goals
• Experience with Excel, Word and Power Point
• Highly motivated self-starter who can work with minimal supervision
• Capability to collaborate with others and contribute effectively to a team
• Ability to work under pressure, meet deadlines, prioritize and multi-task

• Must be able to:
  • Remain standing/sitting for several hours at a time
  • Lift 10-30 lbs. occasionally

• eCommerce Content Writer
• Administrative support position in office environment
• Retail or grocery experience

Some of the Competencies/Skills required to successfully perform this position are:

• Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
• Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals
• Building Trust – interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one’s intentions and those of the organization
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language
• Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent
• Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
• Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
• Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
• Leadership – ability to recognize and provide training opportunities; give clear direction to accomplish assigned tasks; hold others to high standards of accountability and address issues when needed in a way that encourages, not discourages the employee
• Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties
• Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period
• Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed