Web Content Editor

Job Summary:

Web Content Editors are responsible for the ongoing organization and curation of the product information contained within the Kroger Customer Facing Item Catalog (CFIC), which can be viewed directly by a customer using Kroger’s Online Shopping capability.

ESSENTIAL JOB FUNCTIONS:

This hybrid position will be required to work in our Corporate Office at least one half day per week based on your team’s schedule

Ensure all items are set up within the PIM system supporting the digital presentation of products at the Kroger Company. This includes but not limited to:

Item validation, including setting the proper Customer Facing Taxonomy (Department, Commodity and Sub-Commodity)
Set operational attributes to support item selection process

Write compelling product marketing messages and descriptions

Business Process Functions:

Create/ update Microsoft Office documents/spreadsheets

Create/ update common files for use in reports

Assist in providing support for our internal databases

Prepare and distribute weekly, period and quarterly reports

Update various team SharePoint sites to track item progress throughout process

Coordinate efforts with multiple departments and Kroger suppliers as necessary

Must be able to perform the essential functions of this position with or without reasonable accommodation

MINIMUM POSITION QUALIFICATIONS:

4 year degree or equivalent combination of education and experience

Degree in English, Communications, Advertising or Marketing preferred

Experience working in the grocery industry preferred

Capacity to learn multiple computer systems and web based applications

Skill and diplomacy in communicating with people

Able to interact effectively with all of the cross-functional teams to accomplish common goals

Experience with Excel, Word and Power Point Highly  motivated self-starter who can work with minimal supervision

Capability to collaborate with others and contribute effectively to a team Ability to work under pressure, meet deadlines, prioritize and multi-task MINIMUM PHYSICAL ABILITIES:

Must be able to:

Remain standing/sitting for several hours at a time

Lift 10-30 lbs. occasionally

PREFERRED EXPERIENCE:

eCommerce Content Writer Administrative support position in office environment

Retail or grocery experience COMPETENCIES/

SKILLS:

Some of the Competencies/Skills required to successfully perform this position are:

Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures

Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals

Building Trust – interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one’s intentions and those of the organization

Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language

Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent

Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences

Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results

Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations

Leadership – ability to recognize and provide training opportunities; give clear direction to accomplish assigned tasks; hold others to high standards of accountability and address issues when needed in a way that encourages, not discourages the employee

Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties

Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period

Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
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