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Studio Manager

Job in Newport, Campbell County, Kentucky, 41072, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-09-20
Job specializations:
  • Business
    Client Relationship Management, Operations Management
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • Health insurance
  • Paid time off
  • Bonus based on performance
  • Flexible schedule
Your

Key Responsibilities:
  • Lead & Develop the Front-of-House Team
    • Train, mentor, and develop a high-performing front desk staff to provide top-tier service
    • Monitor team performance, offer real-time coaching, and create a supportive, growth-focused culture
    • Deliver valuable feedback to coaches to ensure a seamless member experience
  • Be the Go-To for Member Support
    • Handle member concerns with care and confidence - always aiming for quick, effective solutions
    • Build lasting relationships with members and create a welcoming environment that feels like home
  • Drive Sales & Grow the Studio
    • Lead by example in meeting and exceeding sales goals
    • Motivate the front desk team to maximize leads, close memberships, and deliver exceptional service at every touchpoint
  • Be the Studio's Front Desk Anchor
    • You'll be the face our members see most - greet them with energy, learn their stories, and become a trusted point of contact
    • Keep the studio running smoothly and lead with passion, positivity, and professionalism
  • Manage Admin & Account Tasks
    • Own the details: process membership paperwork, resolve billing issues, manage class declines and unpaid sessions
    • Keep our systems accurate, up-to-date, and running efficiently behind the scenes
What You Bring to the Team:
  • Leadership or supervisory experience in a customer-facing, sales-driven environment (fitness industry a plus!)
  • A people-first mindset and a passion for health, wellness, and community
  • Strong organizational skills and attention to detail
  • A problem-solving approach to challenges
What's In It for You:
  • Competitive pay + bonus potential
  • Complimentary Orange theory membership
  • Career advancement opportunities within a nationally recognized fitness brand
  • A positive, passionate team culture that supports your growth and success

Every day will be different but, you'll be representing the Orange theory brand as you share the science of this workout you want everyone to love as much as you do.

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