Newport Aquarium Exhibits Interpreter - Seasonal Part Time

Description

This is a temporary seasonal role for the spring and summer break seasons: 2/23/2026 to 8/24/2026. Multiple candidates will be hired for this role.

Newport, KY 41071, USA

• Perform and adhere to Herschend Enterprises’ Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest service operations.
• Maintain a positive attitude and appearance at all times.
• Approach guests in a friendly manner to offer assistance and provide information regarding Newport Aquarium.
• Arrive on time and ready to work all scheduled shifts, and in accordance with aquarium uniform and appearance standards.
• Keep safety as a number one priority at all times while working at Newport Aquarium.
• Understand policies and procedures relating to the overall functions of Guest Service department.
• Work with other team members/departments of Newport Aquarium to ensure effective communication is implemented at all times.
• Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions in order to properly notify and inform guests.
• Be self-motivated to work independently, as well as disciplined and reliable.
• Maintain appropriate guest and team member relations at all times, ensuring guest and team satisfaction.
• Demonstrate strong customer service and interpersonal skills.
• Memorize and present tour scripts in a clear and pleasant manner, keeping it light and fun for every Newport Aquarium guest.
• Handle comments, concerns, and suggestions regarding policy and procedure from guests and team members.
• Take direction from and work with animal husbandry team in daily husbandry duties and other duties assigned throughout the Guest Experience Operations.
• Educate on facts, encounters, and tours many times a day for the guests of Newport Aquarium.
• Learn animal handling techniques and demonstrate the ability to do so.
• Perform other duties as assigned by the Guest Service Management Team.

• Must have strong public speaking skills.
• Must read, write, and speak the English language (knowledge of other languages a plus).
• Ability to work a flexible schedule which may include weekends and holidays and possible evenings.
• Knowledge of marine life a plus.

• Successful completion of pre-employment background check.
• No history of allergy related to animals or plants, which might interfere with ability to work.
• Ability to remain stationary for long periods of time.
• Physical strength, including the ability to lift up to 25 pounds.

• Profit Sharing and 401K Plan with company match
• Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
• Earn 1 General Admission complimentary ticket per pay period
• Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
• Discounted tickets and annual passes for friends and family
• Training and development

You can expect to work on projects that have never been done before – ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics – truthful and filled with smart people;

all while providing the BEST GUEST EXPERIENCE IN THE NATION!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

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Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving – give us purpose and guidance.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.