Hotel Front Desk Night Auditor

Aloft Newport on the Levee
• Newport , KY , US

Posted 6 days ago

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Provide exceptional service to all hotel guests during their stay
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

• High school diploma or equivalent required; some college preferred
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Great communications. and excellent customer service skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Requires a flexible schedule that allows for overnight shift hours

15 - 16 hourly

Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley.

Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.