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Retail Team Lead: Gift Shop & Guest Experience at Aquarium
Job in
Newport, Campbell County, Kentucky, 41072, USA
Listed on 2026-09-03
Listing for:
Herschend
Full Time
position Listed on 2026-09-03
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail Support
Job Description & How to Apply Below
Newport Aquarium, part of Herschend Enterprises, seeks a Gift Shop Supervisor to lead a 4–8 person team, oversee daily gift shop operations, and ensure exceptional guest service. Responsibilities include staff training, policy implementation, and accurate record-keeping, with emphasis on safety and PCI compliance.
The role requires flexibility including weekends and holidays. Experience with cash handling and POS systems is a plus, along with strong English communication and public speaking
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