Inside Sales Administrator

Inside Sales administrator (Onsite)

Location:

Highland Heights, KY 41076
Work Environment:
Onsite

We are seeking Inside Sales administrator to support a leading wire and cable manufacturer by working directly with independent sales agencies. These roles are dedicated exclusively to supporting manufacturer customers and products while operating onsite at the manufacturer's facility.

• Enter sales orders and customer quotes into the EZQuote system
• Review and send order acknowledgements using approved templates and processes
• Request part number setups as needed to support order processing
• Provide proof of delivery documentation and invoice copies to support collections
• Respond to customer inquiries regarding product specifications and suggest approved alternatives
• Partner with internal inside sales teams on sales opportunities and sales data analysis
• Coordinate closely with internal teams to ensure accurate and timely order processing
• Maintain clear, professional communication with customers and internal stakeholders

• This role does not have authority to bind the company, sign contracts, or make representations beyond defined responsibilities

• EZQuote (required)
• SAP exposure may be required (to be confirmed)

• Structured onboarding and training program
• Initial schedule adherence required during a 90-day probationary period
• Ongoing collaboration with internal supervisors and agency partners

• Occasional travel anticipated for:
  • Agency training
  • Performance reviews
  • Team meetings and relationship building (Frequency to be confirmed)

• Prior inside sales, order management, or sales support experience
• Strong attention to detail and ability to manage multiple priorities
• Comfortable working onsite in a fast-paced, collaborative environment
• Professional communication skills and customer-focused mindset
• Experience supporting manufacturing, industrial, or electrical products is a plus