Navigator & Coordinator

Position Title: Benefits Navigator & STEP Coordinator

Department/Unit: Student Affairs

Classification: Coordinator IV

Status (exempt/non-exempt): Exempt

Pay Rate: $4,419 - $4,598 Per Month

Reports to: Dean of Academic Foundation & Student Success

Percentage: 100%

Annual/Academic year: Annual Year

Location: Central County Campus - Newport, OR

Telework Status: Regular telework is not a feature of this position. At the Supervisor's discretion, exemptions may be made for special projects or responsibilities requiring periodically needed focus time.

This is a grant funded position with current funding ending 6/30/2027. Continuation of employment is contingent upon new grant funding.

• Employer premium support for Medical, Dental and Vision Insurance
• Optional employee paid insurance - life, AD&D, Short Term Disability
• Paid time off – vacation, personal hours, sick
• Paid holidays
• Oregon PERS retirement
• Tuition waivers

Under the direction of the Dean of Academic Foundation & Student Success, the Benefits Navigator & STEP Coordinator provides holistic, non-academic support to address barriers that prevent certificate and degree completion. This position is responsible for identifying, recruiting, and assisting students in applying for local, state, and federal resources, with a dedicated focus on coordinating the SNAP Training and Employment Program (STEP).

Operating under a proactive case management model, this role links students with internal campus programs (including ABE/GED/ESOL) and external partner agencies, guiding participants through personalized career education pathways to college or the workforce.

• Facilitate recruitment and communication with potential and current students, specifically focusing on SNAP recipients, through the Department of Human Services (DHS), workforce partners, and community organizations.
• Develop and deliver classroom presentations, table at community events, and organize informational workshops or guest presentations regarding available community services.
• Act as the primary campus liaison for workforce and social service agencies to streamline direct student referrals and shared case management.
• Serve as an internal expert for OCCC faculty and staff to increase institutional awareness of external student resources.

• Work with STEP-eligible participants to co-create a Career Education Plan that maps out educational options leading to a college certificate, degree, or career advancement pathway.
• Monitor student progress using a proactive case management approach, managing early alerts, and intervening timely to encourage student accountability and successful outcomes.
• Collaborate with foundational education programs (ABE/GED/ESOL) to help transitional students determine the educational options best suited to their long-term career goals.
• Assist participants with job search strategies, job readiness training, and connections to work‑based learning opportunities or career fairs.

• Input student and participant data into institutional and state tracking systems to ensure the integrity of compliance reporting.
• Maintain secure, confidential student files, records, and documentation in compliance with privacy standards.
• Prepare required regular reports on student progress, milestone achievements, and program outcomes for institutional and grant‑f funding compliance.

• Participates in training, in‑services and professional development
• Supports student success through participation in college committee work, Welcome Week, OCCC Cares, Commencement and/or related activities.
• Performs other duties, as assigned, that support the College’s mission.

The list of essential functions is intended to be representative of the tasks performed by this position. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

This position does not have any supervisory responsibility but may lead the work of…