Newport Aquarium Photography Team Lead - Part Time

Job Category: Merchandise

Requisition Number: NEWPO
009377

• Posted :
  April 8, 2026
• Part-Time
• On-site
• Rate : $14 USD per hour

Showing 1 location

• Perform, adhere to, and implement all Herschend Enterprises’ Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest service operation.
• Lead a team of 4 to 9 people (depending on the season). Responsible for the supervision of souvenir photography processes and hosts.
• Help department manager develop and monitor a highly motivated, positive, and productive team.
• Assist in evaluations and training of all souvenir photography hosts.
• Help implement new policies and procedures when needed.
• Maintaining accurate recordkeeping involving hosts and daily events.
• Handle comments, concerns and suggestions from hosts and guests regarding the guest experience.
• Maintain knowledge of activities, aquatic life, and special events/promotions to properly notify and inform guests.
• Keep safety as a priority.
• Work with other hosts and departments to ensure effective communication.
• Provide on‑boarding and ongoing training to hosts to maintain knowledge of aquarium activities and operations.
• Perform opening and/or closing duties.
• Responsible for maintaining Payment Card Industry (PCI) compliance.
• Daily ensure that:
  • Hosts are knowledgeable on location and the functions of position.
  • Participate in the basic functions of photography, providing professional and courteous customer service, preparing photos, taking photos, etc.
  • Assisting the guests in capturing, selecting and purchasing souvenir photos; successfully complete credit/debit transactions.
  • Courteousness, friendliness, and helpfulness are displayed by hosts.
  • Maintaining proper break schedule for team members as prescribed in team member handbook.
  • Perform other related duties or tasks as assigned.