Systems Administrator

Description

Oregon Coast Bank is seeking a highly motivated System Administrator to support and maintain the bank's technology infrastructure while delivering exceptional service to internal customers. This position serves as a key technical resource within the IT department and bridges the gap between frontline help desk support and advanced systems engineering.

The ideal candidate combines strong technical skills with excellent communication, documentation, and customer service abilities.

• Administer and support Windows Server environments.
• Manage Active Directory, Group Policy, DNS, DHCP, file services, and related infrastructure.
• Maintain Microsoft 365 services, including Exchange Online, Teams, Intune, and Entra .
• Administer virtual server environments and associated infrastructure.
• Assist with storage, backup, disaster recovery, and business continuity solutions.
• Monitor system performance, capacity, and availability and proactively resolve issues.
• Perform server maintenance, upgrades, patching, and lifecycle management.
• Maintain accurate system configurations and technical documentation.

• Provide Tier 2 and Tier 3 support for escalated service desk issues.
• Provide backup Tier 1 support
• Troubleshoot hardware, software, network, and system-related problems.
• Work directly with employees to resolve technology issues in a professional and timely manner.
• Assist with onboarding and offboarding activities, including account provisioning and equipment deployment.
• Mentor help desk personnel and provide technical guidance when appropriate.

• Support cybersecurity monitoring, vulnerability management, and remediation efforts.
• Assist with endpoint security administration and security tool management.
• Participate in incident response activities and security investigations.
• Ensure systems are configured and maintained in accordance with bank policies and regulatory expectations.
• Support internal, external, and regulatory audits.
• Assist with maintaining IT procedures, standards, and security documentation.

• Assist with administration and troubleshooting of network infrastructure, including switches, wireless networking, VPN connectivity, and firewalls.
• Support telecommunications and voice systems.
• Coordinate with vendors and service providers during system implementations and troubleshooting efforts.
• Participate in infrastructure projects and technology upgrades.

• Monitor backup operations and investigate failures.
• Perform restoration testing and validation activities.
• Participate in disaster recovery exercises and business continuity planning.
• Maintain documentation related to recovery processes and procedures.

• Assist with implementation of new technologies and system upgrades.
• Support branch technology deployments, acquisitions, conversions, and integration activities.
• Research and recommend technology improvements that increase operational efficiency, reliability, and security.

________________________________________

• Three years of experience administering enterprise IT systems.
• Experience with Microsoft Windows Server environments.
• Experience supporting Microsoft 365 and Active Directory.
• Experience troubleshooting business-critical technology systems.
• Strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and VPN technologies.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and work independently.

• Experience in banking, financial services, or other regulated industries.
• Experience with virtualization platforms.
• Experience with…