Commercial Operations Specialist

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Southern Glazer’s Beverage Company of Massachusetts and Rhode Island is part of Southern Glazer’s Wine & Spirits, the world’s pre‑eminent distributor of beverage alcohol, proudly a multi‑generational, family‑owned company with operations in 47 states plus the District of Columbia, the Caribbean, and Canada. We offer an array of careers focused on delivering a captivating and rewarding experience. We challenge our colleagues every step of the way and provide them with tools to grow, succeed and accomplish their personal and professional goals.

Together, we can deliver the highest quality service to each of our customers and put you on the career path you’ve been looking for.

Responsible for tracking, prioritizing, receiving and transferring inventory, such as, manage allocations, governors, promos and aged inventory to ensure timely supply of products to service our customers. Acts as a liaison between commercial, trade development, operations, or any other departments to ensure alignment of forecast and fulfillment.

• Point of contact for purchase order inquiries
• Investigate and resolve discrepancies in ETAs, past due ETAs, and back‑order items
• Collaborate with supply chain, trade development, and sales to resolve supply constraints
• Review reports and logs to ensure back‑order and out of stock are ordered and ETAs are updated on purchase orders
• Support commercial forecasting activities including adjustments due to supply constraints or other factors to improve forecast accuracy and customer service levels
• Commercial support and communication point of contact for supplemental orders, item status, inventory allocation, and inventory performance reporting and updates
• Assist operations team in prioritizing and processing order schedules and receipts and assist in managing over‑inventoried products
• Process in‑state (appointed/terminated brands), out‑of‑state and intra‑Company SGWS transfer processes and follow up
• Oversee item destruction and inventory reduction process on behalf of commercial teams
• Drive continuous improvement in the inventory process, identify roadblocks and create action plans to resolve
• Perform other job‑related duties as assigned

• Bachelor’s degree in a related field or equivalent experience
• Able to obtain and meet industry licensing requirements as needed for brand transfers+
• Proficient working knowledge of computerized applications, for example, word processing, spreadsheet, database, email, and specialized business applications software
• Strong knowledge of the inventory process practice including commercial sales, demand planning, accounting and operations functions

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 201 lbs

• Eligibility for the following benefits depends on employment status.
• Competitive compensation package
• Harvard Pilgrim Medical insurance
• Guardian Dental insurance
• VSP vision insurance
• Hyatt Legal Plans
• Generous Paid Time Off
• Paid Holidays
• Company paid Long Term Disability
• Company paid Life Insurance
• Confidential Employee Assistance Program
• Supplemental Insurance options
• Medicare Specialist for retirement planning
• 100% paid tuition for WSET and Cicerone certification programs

Southern Glazer's Beverage Company, an affirmative action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Southern Glazer’s Beverage Company provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.