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Guest Experience Agent - Front Desk & Reservations

Job in Newport, Newport County, Rhode Island, 02840, USA
Listing for: TPG Hotels & Resorts
Full Time position
Listed on 2026-08-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service, Event Management & Planning
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below

Newport Harbor Hotel in Newport, RI is seeking a Front Desk Agent to greet guests, check in reservations, handle payments, and provide information about services and local attractions. The role requires strong customer service, basic arithmetic, and the ability to manage reservations, answer phone and email inquiries, and collaborate with housekeeping and management to ensure a smooth guest experience.

Benefits include health insurance, retirement plan with company match, paid time off, and

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