Customer Relations Supervisor - Pharmacy
Job in
Newport, Newport County, Rhode Island, 02840, USA
Listed on 2026-08-28
Listing for:
CVS Health
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Job Description & How to Apply Below
CVS Health is seeking a Customer Relations Supervisor to lead a team of Pharmacy Technicians and Customer Relations Representatives in a fast-paced contact center environment. You will coach teams, drive service quality, and ensure regulatory compliance across multiple channels including phone, email, and escalation points.
The role emphasizes coaching, performance management, and collaboration with cross-functional teams to improve customer experience and operational outcomes.
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