Health Club Attendant

Join Marriott as a Health Club Attendant supporting our hotel fitness and wellness facilities. In this guest-facing role, you'll warmly welcome guests, manage check-ins, maintain cleanliness of locker rooms, fitness areas, and pool spaces, and ensure towels and amenities are fully stocked. You'll monitor equipment condition, report maintenance needs, and uphold safety and hygiene standards. Working closely with the front desk and housekeeping, you'll help deliver a seamless, relaxing experience that reflects Marriott's commitment to service excellence, teamwork, and long-term professional growth in hospitality.

Responsibilities

• Greet and assist health club and pool guests with a welcoming, professional attitude
• Monitor access, manage basic check-ins, and answer guest questions about facilities and policies
• Maintain cleanliness of fitness areas, pool deck, showers, and locker rooms to brand standards
• Stock and organize towels, water, and guest amenities; manage inventory and replenish as needed
• Inspect equipment and facilities, promptly reporting maintenance or safety issues
• Support adherence to health, safety, and hygiene regulations, including pool and spa rules
• Coordinate with front desk, housekeeping, and engineering for smooth daily operations
• Assist in handling guest complaints or concerns and escalate issues when necessary
• Follow Marriott service standards and procedures for guest interactions and privacy
• Support occasional special events or group activities held in the health club or pool areas

Required Skills

• Customer service
• Front desk operations
• Cleaning and sanitation procedures
• Health club equipment monitoring
• Basic safety and emergency response
• Inventory and stocking
• Communication skills
• Conflict de-escalation
• Time management
• Basic computer/hotel systems