Computer Systems Analyst Security Clearance

Position: Computer Systems Analyst I with Security Clearance
Description Netsimco, a Saalex Company is seeking a motivated and detail-oriented Computer Systems Analyst I to join our on-site team in Newport, RI. This role provides first-level technical assistance to end-users, supporting desktops, laptops, mobile devices, and general network access issues. The ideal candidate must have strong communication skills, a customer-service mindset, and hold an active CompTIA Security+ certification. This is a great opportunity for someone looking to grow their IT career in a structured and secure technical environment.

Position Type:
Full-Time Salary: $65k-$70k annually (depending upon experience)

Work Location:

Full-Time onsite

Work Schedule:

8am-4:30pm five days per week

Key Responsibilities:

* Provide on-site technical support for end-users experiencing hardware, software, and connectivity issues.

* Respond to and resolve trouble calls in a timely and professional manner.

* Set up, configure, and maintain workstations, printers, and other peripheral equipment.

* Assist with password resets, user account support, and system access issues.

* Document all support activities and contribute to technical documentation and user guides.

* Escalate more complex issues to Tier 2/3 support teams as necessary.

* Follow IT policies, security procedures, and organizational protocols.

* Maintain a clean, organized, and secure workspace and equipment are area.

* Other duties as assigned.

Working Conditions:

* 100% on-site position (no telework).

* Standard business hours; some flexibility or extended support may be needed based on mission.

* Must be able to lift and move equipment (up to 30 lbs) as needed.

* Work performed in a secured, professional office or data center environment. Requirements

Required:

* Active CompTIA Security+ certification (required).

* Basic knowledge of Windows OS, Microsoft Office Suite, and networking fundamentals.

* Strong problem-solving and communication skills.

* Ability to work independently and collaboratively in a team environment. Desired:
* Familiarity with Active Directory, Exchange/Office 365, and remote access tools.

* Previous exposure to DoD, defense, or secure IT environments.

* Additional IT certifications (CompTIA A+, Network+, ITIL). Security Clearance:
* Must be eligible to obtain a secret clearance. Requirements to obtain a clearance include US Citizenship, security investigation, etc.

Education:

* High school diploma or equivalent (Associate's or Bachelor's degree in IT preferred) Benefits
* Health Care Plan (Medical, Dental & Vision)

* Retirement Plan (401k, IRA)

* Life Insurance (Basic, Voluntary & AD&D)

* Paid Time Off (Vacation, Sick & Public Holidays)

* Short Term & Long Term Disability

* Training & Development

* Wellness Resources

* Stock Option Plan