Specialty SALES Associate Part-Time award

Job Description - SPECIALTY SALES ASSOCIATE Part‑time Incentive award $500.00 (260000IL)

Job Description

SPECIALTY SALES ASSOCIATE Part‑time Incentive award $500.00

Job Number: 260000IL

Primary

Location:

United States, Rhode Island, Newport

Organization:
Newport Uniform Shop

Pay Range: $16.00

As a Specialty Sales Associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. Through your specialty knowledge you will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in an educational, insightful, and professional manner.

Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

• Customer Service - Proactively engage and make a connection with customers.
• Asking questions and listening to customer’s needs.
• Directing customers to merchandise and informing them about upcoming events, promotions, mobile offers, STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes.
• Use specific knowledge to demonstrate product features and provide comparisons with similar products.
• When selling clothing or military uniforms, may be required to take upper and lower body measurements for the purpose of ensuring proper fit of tailored articles.
• Organization - Maintaining store appearance.
• Sales - Cross‑sell products and know the layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer’s individual needs.
• Upsell products.
• Learn product features, keep up with the latest trends, leverage company tools and technology to confidently provide the customer with product knowledge specifications.
• Use a Point‑of‑Sale system: process cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
• Complete various forms of paperwork, reports and reconciliation.
• May handle special order merchandise requests, including ordering, tracking and providing updates to customer.
• Inventory - Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed.
• May participate in periodic inventories.
• Dependability - Adherence to assigned work schedule; accurate and complete follow‑through on work assignments.
• Other duties as assigned.

• Product Knowledge – In‑depth technical knowledge of how products work, warranties, and ability to compare products by features.
• Experience – 1‑2 years of retail or relevant work experience required; 6 months of product‑specific experience required.
• Communication Skills – Strong interpersonal and communication skills; ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals; effective communication with customers, peers and management; telephone etiquette.
• Mathematical Skills – Basic math functions such as addition, subtraction, multiplication and division; use calculator and calculate percentages and ratios.
• Reasoning Ability – Ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business; work as part of a team and take initiative independent of direct supervision; understand and problem‑solve customer needs.

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work is typically performed indoors but may be assigned outdoors depending upon location.

Enthusiastic, friendly and energetic with a desire to provide outstanding service.

Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.

Graduation from a full 4‑year or senior high school or possession of a General Education Development High School Equivalency Certificate (GED) may be substituted for the experience requirements.