Supply Chain Distribution Tech

SUMMARY

Under the supervision of Brown University Health Supply Chain Operations Leadership, Distribution Technicians provide high‑level customer service and operational support to the caregivers and departments that Supply Chain supports across all Brown University Health facilities.

Brown University Health employees are expected to role‑model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors that tell us how we work together and how we get things done.

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

• Maintain quality assurance and practice standards in accordance with established system policies, procedures, and objectives.
• Recognize or anticipate problems and refer them immediately to the appropriate person for resolution if needed.
• Follow established processes to ensure an uninterrupted supply of equipment and supplies to support Supply Chain Operations.
• Perform any combination of counting, organizing, ordering, delivery, picking, packaging, putaway, inspection, and/or receiving of equipment and supplies.
• Maintain stock within assigned areas in a clean and orderly manner, including storage rooms and systems, and ensure overall organization, shelves, bins, carts, and clear and correct labels.
• Order according to established practices and rules with respect to par levels, reorder points, package size, unit of measure, and reorder quantities.
• Implement inventory management processes and principles, including rotation of stock utilizing dated material policy and/or FIFO (first in, first out).
• Operationalize the product recall and substitution processes, including communication as necessary.
• Act on optimization reports per processes – cycle counts, stock audits, discrepancies, reconciliation.
• Receive material by verification of package or bin contents by review of packing slips, receiving slips, or purchase orders, and maintain appropriate records.
• Put away materials in the correct location in an orderly and tidy manner.
• Deliver orders to various locations serviced by Supply Chain within Brown University Health facilities.
• Unload supplies from loading dock using hand and electric lift trucks as needed.
• Deliver supplies to Brown University Health locations using a truck or van that does not require a commercial driver license.
• Replenish patient and other ancillary supply carts in designated areas.
• Maintain stock within patient care areas, including but not limited to gloves, PDI wipes, etc.
• Interact with suppliers to confirm or expedite delivery of orders and/or initiate the request for vendor returns.
• Perform other related duties such as answering telephone and pager, relaying messages, conducting stock audits and reconciliations, cleaning work area and photocopying, etc. as required.
• Provide functional guidance and training to new employees regarding supply chain operations.

• High School diploma or equivalent required or greater than five years relevant experience.
• Ability to exercise considerable independent judgment in the performance of most daily duties.
• High level of interpersonal skills to effectively represent Brown University Health and Supply Chain in interaction with all levels of personnel within and outside the organization.
• Ability to properly use distribution equipment including electric pallet jacks and reach trucks.
• Ability to comprehend and follow instruction manuals for operating, checking, and cleaning any necessary equipment, and to make minor adjustments on equipment and recognize more complex problems.
• Numerical and clerical ability to check gauges, read charts, and prepare departmental records.
• For roles requiring driving, must have a good driving record and a valid driver’s license in accordance with Federal Motor Carrier Safety Regulations and the Brown University Health Fleet Risk Control Policy.

• Three to six months of on‑job training to gain supply chain competency, including applicable equipment and processes to support supply chain operations services.

• Physical ability to stand and walk continuously for long periods of time.
• Ability to lift fifty pounds, carry, push and/or pull moderately heavy store supplies, materials, and equipment.
• Some exposure to outside elements and heat/cold discomfort.
• Exposure to contaminated items, strong detergents, and antiseptic solutions.
• All hazards are minimized by adherence to safety procedures and the use of protective clothing and equipment as directed by the department.

Functions independently within a broad scope of department policies and procedures; refers specific problems to Supply Chain leadership only where clarification or exception may be required.