Front Of House Manager

Following the huge success of The NICI Bournemouth, we’re bringing our signature laid‑back luxury energy to the Cornish coast. The NICI Newquay, opening in 2026, will redefine seaside hospitality, offering stunning ocean views, contemporary design, a vibrant restaurant and bar scene, indulgent spa and leisure facilities, and a guest experience like no other.

This is more than a hotel opening, it’s the creation of a destination.

The Front of House Manager will oversee all guest‑facing departments, ensuring seamless service delivery from arrival to departure. You’ll set the tone for hospitality standards and lead teams that deliver warm, confident, and memorable experiences.

• Oversee Front Office, Guest Relations, and Porterage
• Lead recruitment, training, and development of FOH teams
• Drive service excellence and brand standards
• Manage guest feedback and service recovery
• Collaborate closely with Housekeeping and Operations
• Support pre‑opening setup, systems, and training

• Experience in a Front of House leadership role within luxury hospitality
• Strong operational and people management skills
• Confident, polished, and guest‑focused leadership style

• Competitive salary and performance‑related incentives.
• The opportunity to lead one of the UK’s most anticipated hotel openings.
• Autonomy to shape the culture and standards of a new luxury destination.
• A dynamic and supportive environment within The NICI’s growing lifestyle brand.

How to Apply:

If you’re ready to make waves in Cornish hospitality and lead one of the most exciting new hotel openings of 2026, apply today!