Reception Manager
Job in
Newquay, Cornwall, TR7, England, UK
Listed on 2026-09-12
Listing for:
The NICI Newquay
Full Time
position Listed on 2026-09-12
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
The NICI Newquay
- Opening 2026
Following the huge success of The NICI Bournemouth, we’re bringing our signature laid‑back luxury energy to the Cornish coast. Opening in 2026, The NICI Newquay will redefine seaside hospitality with bold dining, vibrant bars, and unforgettable coastal experiences.
This is more than a hotel, it’s a destination.
The RoleThe Reception Manager will lead the Front Office team and set the tone for every guest journey. As a key brand ambassador, you’ll ensure arrivals, departures, and guest interactions are seamless, warm, and memorable.
Key Responsibilities- Manage day-to-day Front Office operations
- Lead recruitment, training, and development of the reception team
- Deliver exceptional guest service and brand standards
- Oversee guest feedback, complaints, and service recovery
- Collaborate closely with Housekeeping and Reservations
- Support pre‑opening systems, procedures, and training
- Experience as a Reception or Front Office Manager in a luxury hotel
- Strong leadership and communication skills
- Calm, confident, and guest‑focused approach
- Experience with PMS systems and front office operations
- Passion for hospitality and guest experience
- Competitive salary
- Opportunity to lead front‑of‑house at an iconic new opening
- A dynamic, lifestyle‑driven working environment
If you’re ready to make waves in Cornish hospitality and lead one of the most exciting new hotel openings of 2026, we’d love to hear from you.
Compensation:
To be discussed
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