Porter, Hospitality / Hotel / Catering
About us
Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.
Our collection includes four distinctive hotels:
The Alverton, a historic hillside retreat;
The Greenbank, set on the enchanting waterfront;
The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there’s never been a better time to join us.
We are currently seeking a reliable and flexible candidate to join our team as a Day Porter. This is a varied and hands-on role, supporting the smooth operation of the hotel across both daytime and overnight shifts.
Please note, this is a permanent position.
Responsibilities- Provide a warm, professional welcome to guests and assist with enquiries and requests.
- Set up conference rooms and public areas as required.
- Assist with luggage, guest requests and general porterage duties.
- Prepare public areas and facilities to the highest standard of cleanliness and presentation.
- Support other departments to ensure smooth day-to-day operations.
- Respond calmly and efficiently to any issues or emergencies.
- Previous experience in hospitality or customer service is preferred.
- Ability to work both independently and as part of a team.
- Flexible approach to working hours, including nights and weekends.
- Strong communication skills and a professional manner.
- Reliable, proactive and attentive to detail.
- A commitment to delivering exceptional service in every interaction.
- GCSE Maths and English preferred.
- 100% shared tips
- Full training
- Opportunities to grow and progress within our four hotels
- Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
- Company Pension Contributions
- The chance to participate in charity fundraisers and environmental initiatives
- Staff rewards and parties
* Please note, we do not offer live in accommodation*
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