Head of Housekeeping: Lead Prestige Guest Experience

Weresearchingforaninspiring,entrepreneurial

Headofhousekeepingtojoinour Reset Operationsteamatthenewlyrefurbished Hotelatruehiddengemnestledatthegatewayto Dartmoor .

Thisisnotjustajobitsyouropportunitytoshapethefutureofabeloved Devondestination.

Everydayat

THISamazinghotelisdifferentdynamic,rewarding,andfullofpotential.

Youllhavetheautonomytoleadwithcreativityandpurpose,backedbyasupportiveteamthatcelebratesinitiative,ownership,andboldthinking.

Wereseekingsomeonewho

Leadsbyexampleandthrivesinahands-on,people-first environment

Takesprideinsweatingthesmallstuffbecausethedetailsmakethedifference

Viewschallengesasopportunitiesandinspiresotherstodothesame

Buildsacultureofencouragement,enjoyment,and inclusion

Embodiesourcorevalues:passion,care,andattentiontodetail

Your New Playground

27beautifullyrefurbishedcountry-stylebedroomsandsuites

Acharacterful Bar&Restaurant,fullofwarmthandlocalflavour

Flexibleeventspacesforweddings,parties,andcorporateoccasionsindoorsandoutdoors

Setinthestunningnaturalsurroundingsof Dartmoor National Park ,offeringendlesspotentialforuniqueguestexperiences

Aboutthe Role

WearesearchingforanexperiencedandmeticulousHeadof Housekeepingtoleadthedepartment#Asaseniorleaderintheoperation,youwillupholdthehigheststandardsofcleanliness,presentationandguestexperience.

Reportingtothe Operations Manager ,youwillguide,inspireanddevelopahigh-performinghousekeepingteam,ensuringseamlessday-to-daydeliveryandconsistentlyexceptionalgueststays.

What Youll Be Doing

• Leadingallhousekeepingoperations,ensuringimpeccablecleanlinessandpresentationacrossrooms,suitesandpublicareas
• Recruit,trainandmotivateadiversehousekeepingteam,fosteringacultureofaccountability,professionalismandguest-centeredservice
• Managedepartmentalbudgets,staffinglevelsandresourcestosupportefficientandhigh-qualityoperations
• Ensurefullcompliancewithhealth,safetyand
  
  COSHHregulations,overseeingauditsanddocumentation
• Collaboratecloselywithotherdepartmentstodeliversmoothoperationsandexceptionalguestexperiences
• Conductroutineinspections,coordinatingwithmaintenanceteamstoaddressanyissuespromptly
• Overseelaundryoperations,stock control,andorderingofamenities
• Managedepartmentalpayrollandschedulingtoalignwithoperationalandbudgetarygoals
• Implementbest-practiceprocessesandcontributetocontinuousimprovementinitiatives

• Youwillbeexperiencedinaseniorhousekeepingroleideallyinanewopeninghotelenvironment
• Exceptionalattentiontodetail,withtheabilitytodeliverconsistentlyhighstandardsinafast-pacedoperation
• Astrongpeopleleaderwithprovenexperienceindevelopingandmotivatinghigh-performing teams
• Excellentorganisationalandplanningskills,withexperiencemanagingbudgetsandresources
• Proficiencyinhotelmanagementsystems
• Strongcommunicationskillsandtheabilitytobuildeffectiverelationshipswithguests,teammembersandsuppliers
• Innovativemindsetwithafocusonelevatingguestexperienceandoperationalefficiency
• Flexibilitytoworkvariedshiftsinlinewitha
  24/7hoteloperation
• Fluencyin English-additionallanguagesareadvantageous
• Passionateabouthospitalityandcommittedtodeliveringexceptionalguestexperiences