Service Manager

Hy-Vee -  - Responsibilities:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.;
Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.;
Supervises and coordinates activities of employees in all areas of the store or performs the work necessary at all job levels.;
Trains workers in store policies, department procedures, and job duties.;
Orders merchandise and verifies delivery, ensures quality, compares records with merchandise ordered, and reports discrepancies.