Outpatient Insurance Coordinator

Outpatient Insurance Coordinator (Full Time)
Location: Medical Center - 600 Medical Center Drive, Newton, KS, 67114
Category: IMAGING

This position provides customer service-oriented support with strong interpersonal skills. The role is responsible for performing referrals, precertification, and authorization processes while delivering high-quality service to physicians, patients, and visitors.

The qualified individual must be able to work quickly and accurately in a fast-paced environment, multitask effectively, problem-solve, and make independent decisions while prioritizing work with minimal direct supervision. Independent decision‑making in the best interest of the department is essential.

This is a Monday‑Friday position. No weekends or holidays.

This position reports to the Imaging Director.

• Schedule imaging appointments and coordinate patient referrals
• Perform precertification and authorization with insurance companies
• Provide high-quality customer service to patients, physicians, and staff
• Accurately manage multiple tasks in a fast-paced healthcare environment
• Maintain scheduling accuracy and ensure compliance with departmental processes

• Education
  High School Diploma or equivalent
• Experience
  1–2 years of experience in a medical office or hospital setting preferred
• Experience with Meditech, Outlook, and IPAS preferred
• Knowledge & Skills
  Strong typing and computer skills
• Knowledge of insurance requirements and authorization processes
• Ability to multitask efficiently and manage competing priorities
• Commitment to providing excellent customer service
• Ability to communicate effectively with patients, families, visitors, physicians, and staff

Not required

Join our team! NMC Health offers a family‑friendly environment with the latest technology and a knowledgeable staff. Here you'll find all departments work together as a team to live out our core values: respect, excellence, service, transparency, and trust.