Admissions Coordinator

Job Title:
Admissions Coordinator

Location:

Paramount Community Living Center and Rehab

Department: Administration

Reports to:

Administrator

Position Type: Salaried Full Time

Description

The Admissions Coordinator is responsible for overseeing and managing the admissions process for the facility, ensuring a smooth and positive experience for new residents and their families. This role involves a combination of administrative, communication, and interpersonal skills to facilitate admissions, maintain accurate records, and coordinate with various departments within the facility. The Admission Coordinator also plays a crucial role in public relations, marketing the facility, and building relationships with referral sources.

Admissions Coordinator Responsibilities:

• Evaluates potential residents based on facility criteria, including medical, financial, and social needs. This involves pre-admission interviews and assessments.

• Collects and verifies all necessary information for admission, such as medical records, insurance details, financial information, and personal preferences.

• Collaborates with various departments within the facilities including nursing, social services, dietary, etc. to prepare for the new residents’ arrival and ensure a smooth transition.

• Per facility direction, if appropriate, Completes and manages all admission paperwork, including consent forms, agreements, and other required documentation.

• Maintains accurate and up-to-date resident records.

• Promotes the facility to potential residents and their families, conducting facility tours, and developing marketing materials.

• Build relationships with referral sources like hospitals and community organizations.

• Ensures all residents are treated with dignity and respect, and that their rights are protected throughout the admission process and during their stay.

• Assists with insurance verification, pre-certification, and understanding payment options

• Intake inquiries, conducts initial assessments, schedule tours, completes necessary paperwork, and coordinates with nursing and other departments to prepare for new residents.

• Stays up to date on relevant regulations and ensures the facility adheres to all applicable laws and standards.

• Maintains clear and timely communication with residents, families, referral sources, and internal staff regarding the admission process.

• Prepares reports on admissions data, trends, and other relevant metrics.

• Establish and maintain positive relationships with potential residents, their families, and referral sources (e.g., hospitals, other healthcare facilities).

• Ensure adherence to regulations from CMS (Centers for Medicare and Medicaid Services), state health departments, and other relevant agencies.

• Maintains confidentiality and privacy of all data, including resident, employee and operations data.

• Supports and participates in common teamwork.

• Use tactful, appropriate communication in sensitive and emotional situations.

• Interacts with residents, family members, staff, visitors, government agencies/personnel, etc., under all conditions/circumstances.

Position Requirements:

• Demonstrates Professionalism.

• Adhere to predetermined work dates and times.

• Regular scheduled attendance is required.

• Complete assignments in a timely manner as assigned.

• Work cooperatively with all departments.

• Consistently professional in appearance.

Qualification:

• A bachelor's degree in a related field (e.g., healthcare administration, social work, or psychology) is preferred, or an equivalent combination of education and experience may be considered.

• Prior experience in long-term care admissions, particularly in skilled nursing facilities, is essential.

• Understanding of Medicare and Medicaid processes, as well as relevant regulations and reimbursement procedures (Managed Care, Medicare, and HMOs) is crucial.

• Proficiency with electronic health record systems, particularly Point Click Care, is desired.

• A high degree of accuracy and attention to detail is required.

• Ability to work independently and collaboratively, handle stress, and maintain a professional demeanor.

• Demonstrate dependability, cooperation, and interest in the care of the elderly.

• Display leadership qualities, good communication skills, and a desire to continuously learn.

• Possess the ability to communicate effectively and deal tactfully with personnel, residents, families, visitors, government agencies, and the public.

• Successful experience in advertising and sales.

Knowledge, Skills, and Abilities:

• In-depth knowledge of long-term care procedures and resident care.

• Great knowledge of legal regulations and best practices in healthcare.

• Must be able to read, write, speak and understand English.

• Ability to respond effectively.

• Ability to perform work safely.

• Strong organizational and communication skills.

• Proficient computer skills.

Benefits:

• Medical

• Dental

• Vision

• 401K

• PTO Plan