Operations Manager, Godine Early Learning Center-Newton

Description

Now hiring! Under the direction of the Director, the Operations Manager oversees all non‑curricular day‑to‑day operations of our Newton‑based, Godine Early Learning Center. As a key member of the management team, this role ensures effective administrative workflows, operational efficiency, and a high standard of customer service for families, staff, and visitors. The Operations Manager develops and maintains center‑wide operational systems, fosters positive relationships, and contributes to a safe, organized and nurturing environment for children and staff.

This position collaborates closely with other departments across JCCGB and is fully informed about the center’s services, compliance requirements, and operational needs.

JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Primary responsibilities include, and are not limited to:

• Ensure the Center’s compliance with JCCGB security protocols and EEC emergency procedures.
• Coordinate and participate in annual safety and CPR/First Aid trainings; manage staff training participation.
• Maintain active communication with designated Godine off‑site evacuation locations.
• Coordinate with out‑sider partners to schedule annual Security Training.

• Develop and maintain efficient administrative systems to support daily center operations.
  • Manage front‑office operations and ensure phone and walkie coverage and monitoring of the entry when the Administrative Assistant is unavailable.
  • Provide professional, supportive and timely customer service to families, staff and guests via phone, email, and in‑person. Share communications between parents and teachers regarding children as needed.
  • Remain aware and sensitive to family’s needs and individual situations and respond in a helpful and appropriate manner. Share any questions and feedback when applicable with the Directors and others as needed to improve operations.
  • Possess working knowledge of all office machines and troubleshoot when necessary.

• Finance & Budget Oversight
  • Track and manage portions of the Center’s budget including grant spending; initiate monthly budget tracking reports.
  • Process accounts receivable/payable using Fidesic, reconcile credit card usage, and generate monthly financial statements/reports.
  • Ensure accurate tracking of staff hours, timesheets, and payroll submissions as assigned for substitute teachers, hourly teachers and staff, and extra hours for salaried staff according to the respective payroll schedules; work directly with the Payroll Manager to ensure proper payments.
  • Manage inventory and order office supplies and Center materials as needed.

• Staff Onboarding & Compliance
  • Manage onboarding for all new hires, including completing HR change forms, processing EEC Background Checks, and coordinating with HR, Payroll, Membership, and IT.
  • In conjunction with Co‑Directors, Enrollment Coordinator, and Administrative Assistant, maintain accurate and up‑to‑date staff and children files in compliance with EEC licensing regulations and monitor all files as needed, including files related to children’s allergies. Provide regular EEC compliance updates to the Director and Enrollment Coordinator to ensure the team remains informed.

• Event Planning & Staff Engagement
  • Plan and coordinate monthly staff meetings, two Days of Learning, two Off‑Site Teacher events, annual Open House, Educators Training Week, and other special events.
  • Work with vendors to manage logistics, food and beverage, and space setup.
  • Create and support a positive and inclusive work environment that promotes staff engagement and morale.

• Cross‑Department…