Clinic​/Practice Assistant, Rheumatology

Job Summary

We are seeking a Full‑Time, 40‑hour Clinic / Practice Assistant to support our outpatient Rheumatology office on the Newton‑Wellesley Hospital main campus (2000 Washington Street, Newton, MA). The position is Monday‑Friday 8:30 am‑5:00 pm.

• Perform routine administrative and clerical duties for a clinical service or physician practice office.
• Make patient appointments, maintain appointment records, and assist callers with routine inquiries.
• Process patient billing forms and scan documents into the patient medical record / LMR.
• Act as “Super User” for scheduling, registration and billing systems, providing assistance and training to others.
• Offer functional guidance to Office and Practice Assistants.
• Oversee daily activities of practice staff in conjunction with supervisor.
• Accept co‑payments, screen or take messages related to prior authorizations, provider questions, prescription refills, and test results.

Education:

High School Diploma or Equivalent required.

Experience:

3–5 years of office experience.

Knowledge, Skills, and Abilities:

• Strong technology and MS Office skills – Advanced Outlook, Word, Excel, PowerPoint.
• Understanding of office operations and standards: filing, copying, scanning, printing, faxing.
• Ability to use phone system and manage non‑routine calls, solving routine issues.
• Effective written and verbal communication skills.
• Time‑management and organizational skills, able to multi‑task and follow protocols.
• Proofreading and editing written documents.

• Remote Type:
  Onsite
• Work Location:
  
  2000 Washington Street, Newton, MA
• Scheduled Weekly
  
  Hours:
  
  40
• Employee Type:
  Regular
• Work Shift:
  
  Day (United States of America)
• Pay Range: $19.37 – $27.71 per hour
• Grade: 4

We offer competitive base pay based on qualifications, experience, and education, along with a comprehensive benefits package and opportunities for career advancement.

4100 Newton‑Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.