Residential Student Services and Reception Assistant

Position: Residential Life Student Services and Reception Assistant
Position Summary Reporting to the Director of Human Resources, the Residential Life Student Services Reception Assistant is a key member of the Residential Life Department and the Health Center supporting students in the Residential Life program, and providing school-wide support in Reception.

This position provides transportation for students to and from medical appointments using a school-owned vehicle, retrieves prescriptions when needed, and supports communication between the Health Center, Residential Life, families, and healthcare providers. In addition, this position is responsible for tasks related to the School's front reception area, including answering and directing incoming calls, coordinating visitor check-in procedures, and providing general office support.

The successful candidate is professional, organized, compassionate, and able to balance multiple priorities in different departments while maintaining confidentiality and providing exceptional customer service.

The position is Monday-Friday during the School year from late August to mid-June starting at 7:30 am and includes 30-35 hours per week. There will be opportunities for additional hours in the late afternoon as needed. Some hours may be available during the winter, March, and summer breaks.

Essential Duties and Responsibilities Residential Life Support Maintain and update digital signage and departmental communications for Residential Life Order and maintain appropriate supplies

Prepare, distribute, track, and maintain records related to residential faculty communications, training requirements, letters, and other compliance-related items

Receive, scan, log, retrieve, and organize packages for residential students daily

Coordinate student transportation plans and communicate with approved drivers regarding travel arrangements, schedules, and updates

Review and approve student pass requests related to authorized travel

Student Transportation and Health Center Support Safely transport students in school-owned vehicles to medical, dental, counseling, therapy, and other healthcare appointments

Pick up prescriptions and medical supplies from local pharmacies when requested

Communicate effectively with Health Center staff, Residential Life staff, faculty, and healthcare providers regarding student appointments and transportation schedules

Accompany students, when appropriate, into medical appointments and serve as a supportive advocate while following Health Center guidance

Maintain confidentiality of student medical information in accordance with School policies and applicable privacy regulations

Notify the Health Center promptly of any scheduling changes, delays, or concerns that arise during transportation

Reception and Administrative Support Answer the School's main telephone line and direct calls appropriately as the backup receptionist

Welcome visitors, students, families, vendors, and guests in a courteous and professional manner

Manage visitor sign-in and sign-out procedures and issue visitor identification badges

Assist students and visitors by answering questions and directing them to the appropriate offices

Maintain a clean, organized, and welcoming reception area

Sort and distribute incoming and outgoing mail and packages

Minimum Qualifications High school diploma or equivalent required

One to two years of experience in an office, customer service, educational, healthcare, or related environment

Valid driver's license with an acceptable driving record

Successful completion of criminal background (CORI), sex offender registry (SORI), and fingerprinting checks

Excellent interpersonal, written, and verbal communication skills

Strong organizational skills with exceptional attention to detail

Ability to manage multiple priorities while remaining calm and professional

Proficiency with Google Workspace, including Gmail, Google Docs, Google Sheets, and Google Calendar, as well as general office technology

Preferred Qualifications Experience working in an independent school, healthcare, or educational environment

Experience transporting students or clients CPR and First Aid certification

Compensation

The pay range for this position is $30 - $32 per hour depending on qualifications and experience.