Administrative Coordinator

Location: Newton, MA

Onsite Flexibility: Onsite

• Position Type: Contract
• Contract Duration: 6 months (temp to perm potential)
• Pay Rate: $20.00–$25.00 / Hour (USD)
• Shift /
  
  Schedule:
  
  Monday–Friday, 8:00 AM–4:30 PM | 40 hours/week | 30-minute unpaid lunch break | No weekend or holiday requirements
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Department Coordinators play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under minimal supervision. Performs administrative duties related to patient visits, including scheduling, check-in, and check-out duties (performs all duties of the other levels at the highest proficiency level).

Actual job duties may vary by Department. This role sits at the front desk and supports clinical scheduling and front desk check-in.

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Act as "Super User" for scheduling, registration, and billing systems.
• Provide assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.
• Provide functional guidance to Office and Practice Assistants.
• In conjunction with the Supervisor, oversee the daily activities of practice staff.
• May be required to accept co-payments.
• Handle, screen, and/or take messages related to prior authorizations, provider questions, prescription refills, and test results.

• Previous front desk/customer service experience in healthcare
• Front desk scheduling experience in Epic
• Experience collecting co-payments
• EPIC experience required

• Previous experience working with surgeons/clinical scheduling

• High school diploma or equivalent required
• Associate's degree preferred

• A minimum of two years of medical office experience preferred

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

This not-for-profit healthcare system delivers comprehensive medical care, research, and teaching services across an international network spanning 40 countries. The organization includes community hospitals, academic medical centers, and specialty practices, employing physicians, nurses, clinical coordinators, administrative professionals, and health IT specialists across its expansive network of facilities.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-13771

Industry: Administrative & Support

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