Business Process Design Strategist

Your Role, Your Impact Business Process Design & Documentation

• Partner with business leaders and subject matter experts to understand and document end-to-end business processes across multiple business functions.
• Develop current-state and future-state process maps, workflows, value stream maps, and supporting documentation.
• Help establish standardized documentation and process governance practices.

• Analyze business processes to identify inefficiencies, root causes, bottlenecks, and opportunities for improvement.
• Identify, quantify and recommend priority of high-value opportunities.
• Recommend practical and scalable process improvements as well as automation opportunities that provide measurable operational efficiency.
• Partner with business stakeholders to understand challenges before recommending solutions.

• Utilize Visio, Lucidchart, and similar process modeling tools to create clear business process documentation.
• Leverage AI-enabled process design, analysis, and documentation tools to accelerate discovery, redesign, and ongoing performance measurement - reducing manual effort and shortening time-to-value.
• Support identification of automation opportunities that reduce manual effort and improve business operations.
• Stay current with evolving process technology, AI tooling, and automation capabilities, and bring those innovations to Global's transformation work and strategic business priorities.

• Facilitate discussions with business teams to gather process knowledge and build trusted relationships.
• Work collaboratively across business units to understand how processes connect throughout the organization.
• Support business stakeholders through process documentation and continuous improvement initiatives.

• Sharp critical thinker with strong business acumen – breaks down complex, ambiguous problems, identifies root causes, evaluates trade-offs, and connects process design to strategic, operational, and financial outcomes.
• Technology-forward process leader – uses modern process design tools, AI-enabled analysis and documentation capabilities, automation platforms, and process mining technologies to accelerate value realization and reduce time-to-impact.
• Natural enterprise leader and trusted partner – builds credibility across all levels, aligns stakeholders, navigates organizational complexity, and drives outcomes through expertise, judgment, and earned authority.
• Outstanding communicator and facilitator – synthesizes complex cross-functional information into clear, executive-ready insights and leads working sessions and decision-making forums with confidence.
• Results-oriented, structured, and proactive – brings order, discipline, ownership, resilience, and follow-through to fast-moving, ambiguous environments while identifying connections and alignment opportunities across initiatives.

• 10+ years of experience in business process design, operational excellence, or continuous improvement.
• Bachelor's degree in Business, Operations, Engineering, Information Systems, or a related field.
• Demonstrated experience documenting complex business processes and creating process maps.
• Strong proficiency with Visio, Lucidchart, or similar process modeling tools.
• Experience developing value stream maps, workflows, and process documentation.
• Strong analytical, facilitation, and communication skills.
• Experience in identifying process improvement and automation opportunities.
• Comfortable using AI-enabled tools to improve business processes and documentation.

• Certified Business Process Professional (CBPP)
• Lean Six Sigma Black Belt
• Equivalent enterprise process discipline certification

• Prosci Change Management Practitioner or CCMP
• SAFe Lean Portfolio Management or equivalent transformation governance certification
• Experience in supply chain, logistics, manufacturing, energy, or fuel distribution

Pay Range $ - $. The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to,…