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SaaS Onboarding & Adoption Lead

Job in Newton, Middlesex County, Massachusetts, 02165, USA
Listing for: Informa TechTarget
Full Time position
Listed on 2026-08-02
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 60000 - 66000 USD Yearly USD 60000.00 66000.00 YEAR
Job Description & How to Apply Below

Informa Tech Target in Newton, MA is seeking a Customer Onboarding Specialist to lead the end-to-end onboarding for BrightTALK and Portal customers, ensuring successful setup, training, and adoption. You will serve as the primary onboarding contact, coordinating with Sales, Campaign Management, Product, Support, and Delivery teams, delivering trainings and coordinating integrations.

This role emphasizes attention to detail, strong communication, and a customer-focused approach to reduce

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