Business Analyst

Who We Are

Point
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Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point
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Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are.

We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point
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Health.

We are seeking a skilled Business Analyst to join our dynamic team. As a member of the Product Administration team within the Government Markets department, you will provide interdepartmental support overseeing routine deliverables independently for identifying and escalating issues appropriately. The ideal candidate possesses excellent analytical skills, strong business acumen, and the ability to collaborate effectively.

• Ensure regulatory compliance and timeliness of submissions to state (both MA and RI), federal, and other regulatory bodies – scope includes over 1,000 submissions per year
• Serve as a subject matter expert for Regulatory Reporting processes and reporting inventory
• Actively collaborate with Government Markets leaders to ensure they are properly informed of regulatory submission activities and timelines as well as content quality and strategic implications
• Monitor, triage, expand, and report on internal/external requests regarding sensitive member information and product materials
• Act as liaison with Business units to help research, triage and facilitate resolution of escalated issues
• Document internal Policies & Procedures and update/assemble member-facing materials

• Conduct detailed analyses of business processes and requirements.
• Translate business requirements into actionable specifications for technical teams.
• Develop and implement strategies to achieve business goals.
• Collaborate with stakeholders to understand their needs and gather requirements.
• Evaluate current business processes and systems to propose improvements.
• Perform data analysis to support decision-making processes.
• Create clear and concise documentation including business requirements, functional specifications, and test plans.
• Assist in project management activities such as planning, scheduling, and coordination.
• Conduct user acceptance testing and provide post-implementation support.
• Stay updated with industry trends and best practices in business analysis.
• Other duties as assigned

• N/A

• Required (minimum):
  Bachelor’s degree in business administration, Finance, Computer Science, or related field.

• Required (minimum): 1-3 years of professional experience
• Preferred: 1-3 years of professional experience in business development

• Proven experience as a Business Analyst or similar role.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Ability to prioritize and manage multiple tasks simultaneously.
• Experience with business analysis tools and methodologies.
• Familiarity with project management principles and practices.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Certification in Business Analysis (e.g., CBAP) is a plus.

• Must…