Estimator and Client Service Representative

Benefits

• Bonus based on performance
• Competitive salary
• Paid time off

At Speed Pro Imaging, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating content that makes life more fun and marketing more impactful. We give our clients the power to truly engage their customers.

The Customer Service Representative is the connection between our client’s vision and Speed Pro. You will use your skills to understand client creative vision, translate design requirements, and prepare estimates. You must be detail oriented, a strong communicator, and process driven.

• Manage the customer interaction from initial contact through final project output
• Review client needs and designs/artwork
• Prepare estimates and coordinate with production teams to ensure on-time and on-quality orders
• Engage customers and actively move them through the sales process and into production.
• Support the design process as needed to ensure high-quality input for production.

• Sales curious (constantly asking questions to learn about the customer with a desire to build relationships and fully understand their business needs)
• Graphic Design experience – note that this is not a graphic design role
• Strong communication and listening skills
• Highly motivated with a great attitude; a desire to help others via an engaging personality
• Professionalism, confidence, and willingness to roll‑up sleeves and drive results

• Paid Time Off
• Bonus potential
• Additional training/development opportunities

Compensation: $24.00 - $26.00 per hour

Working at Speed Pro and in the large‑format printing industry gives you a chance to be creative. You will be hands‑on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, Speed Pro takes great pride in partnering with our long‑term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer.

We value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.

Working at an independently owned and operated Speed Pro studio sets you up for a bright future. Studio employees experience a fast‑paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.