SaaS Customer Success Lead — Adoption & Growth
Job in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-07-18
Listing for:
Informa Group Plc.
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Informa Tech Target in Newton, MA is seeking a Customer Success Manager to foster strong client relationships, drive adoption, and renewals for our media and data services. You’ll align product capabilities with customer goals and collaborate with sales and marketing teams to deliver measurable KPI outcomes.
The role emphasizes onboarding, strategic guidance, and proactive problem solving to ensure clients extract maximum value from our offerings.
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