Patient Concierge & Advocate
Job in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-07-19
Listing for:
Newton-Wellesley Hospital
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Newton-Wellesley Hospital is seeking a Patient Experience Liaison to enhance the experience of patients and visitors within the hospital setting. You will serve as a liaison among patients, families, and staff, provide exceptional customer service, and help create a welcoming, supportive environment.
Responsibilities include greeting guests, guiding navigation, handling inquiries with empathy, assisting with check-in/check-out, and promoting hospital services.
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