Customer Service

Customer Service Representative Bilingual
- Spanish encouraged to apply Newton, MA

Pay range: $22.00- $24.00 DIRECT HIRE

• Provide phone assistance to clients regarding inquiries, equipment usage, and payment systems.
• Generate service orders, process refunds, and monitor revenue using web-based systems.
• Contribute to the creation of new account literature.
• Reconcile currency and coin collections with daily collector sheets.
• Assist in various office, sales, and accounting functions as required.

• Extensive experience with MS Office Suite, particularly Word and Excel, and proficiency in Microsoft accounting software
• Fluency in both Spanish or Portuguese and English
• Professional and positive demeanor, demonstrating strong teamwork.
• Exceptional attention to detail and organizational skills in a fast-paced environment
• High school diploma or GED; accounting background is advantageous.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.